Grievance Status for registration number : DEABD/E/2022/45287
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
18/06/2022
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Financial Services (Banking Division) >> Fraud
Department/Bank/Financial Institute : State Bank of India
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Branch manager of city branch of SBI says as-Kindly use this new card issued to you in Feb 2021, since the validity of expired card cannot be extended.
Account services are blocked and GLOBAL Card not working but this lady is saying that use your GLOBAL Card. Most surprisingly this GLOBAL Card has been blocked by the branch. Lady branch manager of the city branch of SBI is completely diplomatic and has a malicious approach to customers.
I have made repeated complaints to SBI Customer Care but they could not resolve any problem and they expressed inability. Lady branch manager is root ca
SBI Customer Care - Case - 105720825 - has been resolved
Dear Sir/Madam,Thank You for Banking with us. Customer Care Case: 105720825 for GENERAL INFORMATION - ENQUIRY - CONFIRMAITON OF REGISTERED MOBILE NUMBER has been Resolved. In Case of any further queries please contact our Customer Care Team or visit your nearest Branch.Thank you,
SBI Bank Customer Care SBI Customer Care - Case - 105570540 - has been resolved
Dear MAHESH PRATAP SINGH,
Thank You for Banking with us. Customer Care Case: 105570540 for ATM - ATM CARD RELATED - APPLY FOR ATM OR DEBIT CARD has been Resolved. In Case of any further queries please contact our Customer Care Team or visit your nearest Branch
Thank you,
SBI Bank Customer Care
SBI Customer Care - Case - 105324272 - has been resolved
Dear Mr. MAHESH PRATAP SINGH,
Thank You for Banking with us. Customer Care Case: 105324272 for SERVICE REQUEST - ATM CARD RELATED - CARD BLOCKING - CONFIRMATION has been Resolved. In Case of any further queries please contact our Customer Care Team or visit your nearest Branch.
Thank you,
SBI Bank Customer Care
SBI Customer Care - Case - 104329092 - has been resolved
Dear Sir/Madam,
Thank You for Banking with us. Customer Care Case: 104329092 for Test SMS - Test SMS - Test SMS has been Resolved. In Case of any further queries please contact our Customer Care Team or visit your nearest Branch.
Thank you,
SBI Bank Customer Care
Grievance Document
Current Status
Grievance received
Date of Action
18/06/2022
Officer Concerns To
Forwarded to
Financial Services (Banking Division)
Officer Name
SHRI PANKAJ SHARMA (JOINT SECRETARY)
Organisation name
Financial Services (Banking Division)
Contact Address
Room No.44, 3rd Floor,Jeevan Deep Building Building, Sansad Marg New Delhi
Email Address
sobo3-dfs@nic.in
Contact Number
01123346785
Tags:
Development
According to the branch manager city branch of the State Bank of India issued debit card for the complainant is inactive. Here this question arises that why the debit card is inactive when the applicant had not made any application so far to make the debit card inactive and they are charging the annual fee of the debit card. As far as representation of the applicant regarding the activation of the debit card, I have made several representations on the public grievance portal and made phone call to the customer care center of the State Bank of India and in this report shamelessly concerned stated that debit card is inactive which is a mockery of the law of land and reflecting lawlessness and anarchy in the working of public authority State Bank of India.
ReplyDeleteUndoubtedly it reflects the lawlessness and Anarchy in the working of the public authority State Bank of India which is acting under the supervisory control of the Prime Minister office..
ReplyDelete