Online RTI Status Form
Note:Fields marked with * are Mandatory.
Enter Registration Number IRDAI/R/E/20/00752
Name Yogi M P Singh
Date of filing 01/10/2020
Public Authority Insurance Regulatory and Development Authority of India
Status REQUEST DISPOSED OF
Date of action 27/10/2020
Reply :- Reply 1 & 2: Please note that IRDAI does not adjudicate any dispute/grievance, but it facilitates resolution of grievances by taking up the same with insurers. The grievance was received by Shri T S Naik, General Manager, Consumer Affairs Department, IRDAI who escalated it to Ms. CharuMaheshwari, Grievance Redressal Officer of Max Life Insurance Company Limited for resolution.
CPIO Details :- T[dot] S[dot] Naik (Agency Distribution, CAD & Estates)
Phone: 20204811
tsnaik[at]irdai[dot]gov[dot]in
First Appellate Authority Details :- Randip Singh Jagpal
Phone: 040-20204801
randip[at]irdai[dot]gov[dot]in
Nodal Officer Details :-
Telephone Number 040-20204155
Email Id somesh[at]irdai[dot]gov[dot]in
Online RTI Request Form Details
RTI Request Details :-
RTI Request Registration number IRDAI/R/E/20/00752
Public Authority Insurance Regulatory and Development Authority of India
Personal Details of RTI Applicant:-
Name Yogi M P Singh
Gender Male
Address Mohalla Surekapuram , Jabalpur Road District Mirzapur, Sangmohal post office
Pincode 231001
Country India
State Uttar Pradesh
Status Urban
Educational Status Literate
Above Graduate
Phone Number Details not provided
Mobile Number +91-7379105911
Email-ID myogimpsingh[at]gmail[dot]com
Request Details :-
Citizenship Indian
Is the Requester Below Poverty Line ? No
(Description of Information sought (upto 500 characters)
Description of Information Sought
Grievance Status for registration number: DEAID/E/2020/06350 Grievance Concerns To Name Of Complainant Yogi M P Singh Date of Receipt 19/09/2020 Received By Ministry/Department Financial Services Insurance Division
Grievance Status for registration number: DEAID/E/2020/06228 Grievance Concerns To Name Of Complainant Yogi M P Singh Date of Receipt 16/09/2020 Received By Ministry/Department Financial Services Insurance Division
1-Provide the name and designation of public staffs who processed the aforementioned grievances on CPGRAM.
2-Provide the name and designation of the public staffs who monitored the processing of the aforementioned grievances on CPGRAM.
Concerned CPIO R. Pardha Saradhi (CAD)
Supporting document (only pdf upto 1 MB)
Grievance Status for registration number : DEAID/E/2020/06350
Grievance Concerns To
Name Of Complainant
Yogi M P Singh
Date of Receipt
19/09/2020
Received By Ministry/Department
Financial Services (Insurance Division)
Grievance Description
Financial Services (Insurance Division) >> Fraud
Insurance Company : Other / Private Insurance Company.
Company Name : MAX LIFE INSURANCE COMPANY LIMITED Registered office -419, Bhai Mohan Singh Nagar, Rail Majra, Tahsil –Balachaur, District-Nawan Shahar, Punjab PIN Code 144533 Head office- 11 th and 12 th floor, DLF Square Jacaranda Marg, DLF City Fase –II Guru Gram 122002
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Grievance Status for registration number : DEAID/E/2020/05904 Grievance Concerns To Name Of Complainant Yogi M P Singh Date of Receipt 06/09/2020
Who will complete the process when the process regarding the refund of paid premium was already completed on 01/Sept/2020 with assurance of payment /refund of paid premium within 10 days before the police quite obvious from the receipt of axis bank attached to grievance as well as attached police report. It seems that staffs concerned of the Max Life
Grievance Document
Current Status
Case closed
Date of Action
30/09/2020
Remarks
Informed customer that request is under evaluation and final outcome will be shared.
Reply Document
Rating
1
Poor
Rating Remarks
Here attached report is regarding Neha Singh MS. NEHA SINGH E-305, BRC SRI HEMADURGA SIVA HILLS, PUPPALAGUDA, MANIKONDA NARSINGI ROAD HYDERABAD 500089 TELANGANA Branch: WD001 Policy no.: 342131851 Telephone: 9911407550, -- But the matter is concerned with Keshaw Pratap Singh S/O Rajendra Pratap Singh. Detail of the grievance as Grievance Status for registration number : DEAID/E/2020/05904 Grievance Concerns To Name Of Complainant Yogi M P Singh Date of Receipt 06/09/2020 An application on behalf of Keshaw Pratap Singh and earlier submitted detail on this portal is Proposal number-342469947 Customer ID -837688917 Name of Agent: Assistant manager axis bank Beltar District Mirzapur Since one-week entire formalities have completed but a refund of paid premium still could not be made by the concerned company cum bank. Think about the gravity of the situation that to cheat only five minutes were taken but to refund they are taking more than usual time. Vide attached Layman monitored process
Officer Concerns To
Officer Name
Ms. Charu Maheshwari
Officer Designation
GRO
Contact Address
Email Address
Charu.Maheshwari@maxlifeinsurance.com
Contact Number
01244219090
Here attached report is regarding Neha Singh MS. NEHA SINGH E-305, BRC SRI HEMADURGA SIVA HILLS, PUPPALAGUDA, MANIKONDA NARSINGI ROAD HYDERABAD 500089 TELANGANA Branch: WD001 Policy no.: 342131851 Telephone: 9911407550, -- But the matter is concerned with Keshaw Pratap Singh S/O Rajendra Pratap Singh. Detail of the grievance as Grievance Status for registration number : DEAID/E/2020/05904 Grievance Concerns To Name Of Complainant Yogi M P Singh Date of Receipt 06/09/2020 An application on behalf of Keshaw Pratap Singh and earlier submitted detail on this portal is Proposal number-342469947 Customer ID -837688917 Name of Agent: Assistant manager axis bank Beltar District Mirzapur
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