Tribal lady Gujarati Devi after lengthy struggle with functionaries was provided widow pension but now branch manager procrastinates

 






Grievance Status for registration number : DEABD/E/2021/59994
Grievance Concerns To
Name Of Complainant
Yogi M P Singh
Date of Receipt
03/09/2021
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Financial Services (Banking Division) >> Deficiency in Customer Service Related >> Delay in Service

Bank : Other / Private Sector Bank.
Branch / Name of Bank and Branch : Aryavart Bank Branch Lahangpur District Mirzapur
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An application on behalf of tribal lady Gujarati Devi to invite kind attention of the accountable public functionaries to the procrastination of the branch manager of the Aryavart Bank at the Branch Lahangpur, District Mirzapur. Bank detail is attached as page 1 of the supporting document to this representation. Following is the widow pension detail of the Gujarati Devi as commenced by the department of women welfare Government of Uttar Pradesh.

3 316210584302 GUJRATI DEVI PARSOTTAM F 55 ST R-Village Kalwari Kalan Post Rehi District Mirzapur// 3000 ARYAVART BANK XXXX XXXX 5977 Payment ReleasedRight to reason is the indispensable part of sound judicial system and for better governance, Honourable apex court of India put emphasis on it for the administration on the number of occasion so that accountability of the public staffs may be fixed. Now I come to the point regarding the procrastination of the branch manager Lahangpur District -Mirzapur, Uttar Pradesh.1- Widow Gujarati Devi a tribal lady and an illiterate is visiting for her widow pension again and again because branch manager instead of making payment, on the flimsy ground asks her to come on next day. Please concerned branch manager put the light on it with reasoned approach. 2-He/ she himself / herself may elaborate, how many times did she visit the aforementioned branch of Aryavart bank at Lahangpur to seek withdrawal of her widow pension.3-Whether branch Lahangpur, District Mirzapur under the effective control of branch manager concerned paid the widow pension provided by the government to her account, if not why? I think that concerned accountable staffs will manage to provide proper and cogent solution in the matter through the branch manager concerned.
Grievance Document
Current Status
Under process   
Date of Action
03/09/2021
Officer Concerns To
Officer Name
Ms Betsy Rajagopal
Officer Designation
General Manager
Contact Address
Email Address
cms.cepdco@rbi.org.in
Contact Number
02222631447