Grievance Status for registration number : DOTEL/E/2021/33420
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
13/09/2021
Received By Ministry/Department
Telecommunications
Grievance Description
Telecommunications >> Mobile Related >> Improper Network Coverage
Mobile Number : 7379105911
Service Provider : Bharat Sanchar Nigam Limited Corporate Office
Circle : Uttar Pradesh (East)
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Matter is concerned with my BSNL mobile number 9794760348. Applicant is facing specific problems like accessing the pages from the Gmail to website www.yogi.systems which is creating problem to the customer. Customer is a blogger and if he can not reach on his blogging pages, then what is the benefit of the subscription of the BSNL. While other service providers like Airtel and Jio are easily accessing the pages. If problem remain continued, then applicant has no option except to port from BSNL to other service providers according to convenience. Please stop cryptic dealings.
For convenience, few screenshots are attached to this representation which are showing that at that particular time there creates Network connectivity issues.
Grievance Status for registration number : DOTEL/E/2021/23969
Name Of Complainant Yogi M. P. SinghDate of Receipt 18/07/2021Received By Ministry/Department TelecommunicationsGrievance Description-The matter concerns with the cryptic network coverage on the mobile number 7379105911.When the applicant wants to visit from the Gmail through the link to my website www.yogi.systems, then the network is reset and internet surfing is immediately stopped. Whether it is justified if the applicant had purchased the internet packs then why such cryptic dealings on the part of Bharat sanchar Nigam limited.please correct the internet surfing and do not block my website.
You have not resolved the problems still. As applicant, still facing the problem of navigation from Gmail to my website in the BSNL network, so I may port my three BSNL mobile numbers 7379105911, 9794760348 and 9336252631 to other service providers.
Grievance Document
Current Status
Under process
Date of Action
13/09/2021
Officer Concerns To
Officer Name
SHRI RANA A K SINGH
Officer Designation
CGM
Contact Address
Email Address
pg_upe@bsnl.co.in
Contact Number
05222623600
Grievance Status for registration number : DOTEL/E/2021/23969
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
18/07/2021
Received By Ministry/Department
Telecommunications
Grievance Description
The matter concerns with the cryptic network coverage on the mobile number 7379105911.
When the applicant wants to visit from the Gmail through the link to my website www.yogi.systems, then the network is reset and internet surfing is immediately stopped. Whether it is justified if the applicant had purchased the internet packs then why such a cryptic dealings on the part of Bharat sanchar Nigam limited.
please correct the internet surfing and don't block my website.
Grievance Document
Current Status
Case closed
Date of Action
06/08/2021
Remarks
Reply Attached
Reply Document
Rating
1
Poor
Rating Remarks
You have not resolved the problems still. As applicant, still facing the problem of navigation from Gmail to my website in the BSNL network so I may port my three BSNL mobile numbers 7379105911, 9794760348 and 9336252631 to other service providers.
Officer Concerns To
Officer Name
Shri RAMJI TEWARI
Officer Designation
GMTD
Contact Address
OFFICE OF GMTD BSNL MIRZAPUR
Email Address
Contact Number
05442222944
Grievance Status for registration number : DOTEL/E/2020/01965
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
23/01/2020
Received By Ministry/Department
Telecommunications
Grievance Description
Matter is concerned with my BSNL mobile number 9794 760 348. applicant is facing Slow speed of net surfing and no network issue and repeated complaints are being made by the applicant but the concerned staff of the Bharat Sanchar Nigam Limited did not take appropriate action in order to correct the network issue so this complaint is made before the accountable public functionaries of the Government of India that they may take proper fraction in order to correct the network of the BSNL number of the applicant so that no network issue which is being faced by the applicant may be resolved and applicant may take sigh of relief.
Current Status
Case closed
Date of Action
28/05/2020
Remarks
REPORT RECEIVED FROM THE BSNL IS ATTACHED FOR PERSUAL AND INFORMATION PLEASE
Reply Document
Rating
1
Poor
Rating Remarks
Applicant is facing specific problems like accessing the pages from the Gmail to website www.yogi.systems which is creating problem to the customer. Customer is a blogger and if he can not reach on his blogging pages, then what is the benefit of the subscription of the BSNL. While other service providers like Airtel and Jio are easily accessing the pages. If problem remain continued, then applicant has no option except to port from BSNL to other service providers according to convenience. Please stop cryptic dealings.
Officer Concerns To
Officer Name
Shri RAMJI TEWARI
Officer Designation
GMTD
Contact Address
OFFICE OF GMTD BSNL MIRZAPUR
Email Address
Contact Number
05442222944
Tags:
Government
You have not resolved the problems still. As applicant, still facing the problem of navigation from Gmail to my website in the BSNL network, so I may port my three BSNL mobile numbers 7379105911, 9794760348 and 9336252631 to other service providers.
ReplyDelete