Wednesday, August 18, 2021

Undoubtedly consumer rights are no more safe in this largest democracy in the world because of insensitivity of accountable staffs


Gmail Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>

Re: Reg. Flipkart is harassing the customers by wrong update of product delivery. Digital India service to village people.

1 message

Sudalai Kumar <ss.kumar1987@gmail.com> 18 August 2021 at 10:30

To: drsureshmisra@gmail.com, cmcell@tn.gov.in, Bala <balasubramanian.energyaudit@gmail.com>, Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>, cr.nhrc@nic.in, NALSA <nalsa-dla@nic.in>

Grievance Status for registration number : DOCAF/E/2021/03733

Grievance Concerns To

Name Of Complainant

Sudalai Kumar S

Date of Receipt

18/08/2021

Received By Ministry/Department

Consumer Affairs

Grievance Description

Flipkart online order ID OD122537187262581000 and OD122537151497934000. The above orders are for the printer cartridges which were cancelled without delivery to me by flipkart, its seller and its courier services on 9th august 2021. They cancelled this order without my concern but updated it in online track status that I have not paid the cash and customer rejection. Finally my service to the village people got interrupted and i faced the loss in this fake tracking status of seems to be delivered. I don't know what's wrong with them for not coming to village and deliver the parcel on time. Instead Flipkart saying rubbish reasons and wrong statements in the reason option for non delivery. Nobody came for delivery but cancelled it to disturb my office works and it is now reflecting on my prints and copies with low quality since I don't have cartridges to continue my work. I am running out of ink and working with exhausted cartridges.

Already my complaints on amazon is pending with this department for not taking the return product and refunding the amount to my credit card around rs.28000/-. Now Flipkart is also providing unsatisfied and fake services.

Grievance Document

Current Status

Grievance received   

Date of Action

18/08/2021

Officer Concerns To

Forwarded to

Consumer Affairs

Officer Name

Shri Surendra Singh

Officer Designation

Director

Contact Address

Email Address

dirpg-ca@gov.in

Contact Number

01123384390



On Mon, Aug 16, 2021 at 7:41 PM Sudalai Kumar <ss.kumar1987@gmail.com> wrote:

Sir/Madam,

                   I have ordered a product on flipkart after credit card forgery by Amazon.in and the cash on delivery option is not available with amazon also for the customers. There are two complaints on refund of my money to SBI credit card pending with amazon.in. Therefore I chose flipkart for cartridge orders. The flipkart and courier company together are updating wrong information in tracking status like customer rejects the order, Cash not paid etc. But they have not come to village for delivery but updating wrong information always is give for your perusal.


Canon PG47 Ink Catridge

Color: Black

Seller:

CORSECA

₹661 + 8

2 Offers Applied?

Ordered

Mon, 9th Aug

Packed

Tue, 10th Aug

Shipped

Tue, 10th Aug

Delivered

Expected by Tue, 17th

Item yet to be delivered. Ecom Express - 8872084419

Tue, 10th Aug

11:19 am

KOLKATA PROCESSING-CPP

Your item has left a Courier Facility

Tue, 10th Aug

11:19 am

KOLKATA PROCESSING-CPP

Your item has arrived at a Courier Facility

Wed, 11th Aug

12:22 am

KOLKATA EXTENSION-CHH

Your item has left a Courier Facility

Fri, 13th Aug

7:03 am

BHARAT THREE 3-BH3

Your item has left a Courier Facility

Fri, 13th Aug

9:17 pm

MADURAI HUB-IXH

Your item has arrived at the Courier Facility nearest to you

Fri, 13th Aug

11:15 pm

MADURAI HUB-IXH

Your item has left a Courier Facility

Sat, 14th Aug

5:27 am

VALLIOOR - VLO

Your item has left a Courier Facility

Sat, 14th Aug

5:30 am

VALLIOOR - VLO

Your item has arrived at the Courier Facility nearest to you

Sun, 15th Aug

9:43 pm

VALLIOOR - VLO

Customer Rejection

Sun, 15th Aug

9:43 pm

VALLIOOR - VLO

Your order could not be delivered today. It will be delivered on the next working day.

Mon, 16th Aug

9:11 am

VALLIOOR - VLO

006




Canon CL57 Tricolor Ink Catridge

Seller:

CORSECA

₹949 + 50

2 Offers Applied?

Ordered

Mon, 9th Aug

Packed

Tue, 10th Aug

Shipped

Tue, 10th Aug

Delivered

Expected by Tue, 17th

Item yet to be delivered. Ecom Express - 8872084419

Tue, 10th Aug

11:19 am

KOLKATA PROCESSING-CPP

Your item has left a Courier Facility

Tue, 10th Aug

11:19 am

KOLKATA PROCESSING-CPP

Your item has arrived at a Courier Facility

Wed, 11th Aug

12:22 am

KOLKATA EXTENSION-CHH

Your item has left a Courier Facility

Fri, 13th Aug

7:03 am

BHARAT THREE 3-BH3

Your item has left a Courier Facility

Fri, 13th Aug

9:17 pm

MADURAI HUB-IXH

Your item has arrived at the Courier Facility nearest to you

Fri, 13th Aug

11:15 pm

MADURAI HUB-IXH

Your item has left a Courier Facility

Sat, 14th Aug

5:27 am

VALLIOOR - VLO

Your item has left a Courier Facility

Sat, 14th Aug

5:30 am

VALLIOOR - VLO

Your item has arrived at the Courier Facility nearest to you

Sun, 15th Aug

9:43 pm

VALLIOOR - VLO

Customer Rejection

Sun, 15th Aug

9:43 pm

VALLIOOR - VLO

Your order could not be delivered today. It will be delivered on the next working day.

Mon, 16th Aug

9:11 am

VALLIOOR - VLO

006.

Best Regards,

Dr. S. Sudalai Kumar M.Sc.,Ph.D.,

Farmer, Cow herder and Agriculturalist

Dr Farmers, Nanguneri Taluk

Tirunelveli 627108.

https://www.researchgate.net/profile/Dr_Sudalai_Kumar_S/contributions

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