Tuesday, August 24, 2021

For good governance, there must be screening of staffs who passed through copy and managed the public job through back door

 




Gmail Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Re: Reg. Flipkart is harassing the customers by wrong update of product delivery. Digital India service to village people.
3 messages
Sudalai Kumar <ss.kumar1987@gmail.com> 23 August 2021 at 10:29
To: drsureshmisra@gmail.com, cmcell@tn.gov.in, Bala <balasubramanian.energyaudit@gmail.com>, Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>, cr.nhrc@nic.in, NALSA <nalsa-dla@nic.in>
Sir/Madam,
There is no action from government side and the products were returned to seller without cutomer concern. Therefore I opened the new account and ordered again the same product but 400 INR extra now. Lets ee will they come for delivery or not.

Canon CL 57 Tri-Color Tri-Color Ink Cart...
Color: Tri-Color
Seller:
InkTone
₹1,354
?
Ordered
Tue, 17th Aug
Packed
Tue, 17th Aug
Shipped
Thu, 19th Aug
Delivered
Expected by Tue, 24th
Your item is out for delivery Ecom Express - 8876865779
Thu, 19th Aug
8:58 am
BHIWANDI-BWP
Your item has left a Courier Facility
Thu, 19th Aug
8:58 am
BHIWANDI-BWP
Your item has arrived at a Courier Facility
Fri, 20th Aug
4:15 am
BHIWANDI-BWH
Your item has left a Courier Facility
Sat, 21st Aug
11:03 pm
BHARAT THREE 3-BH3
Your item has left a Courier Facility
Sun, 22nd Aug
3:32 pm
MADURAI HUB-IXH
Your item has arrived at the Courier Facility nearest to you
Sun, 22nd Aug
11:42 pm
MADURAI HUB-IXH
Your item has left a Courier Facility
Mon, 23rd Aug
6:28 am
VALLIOOR - VLO
Your item has left a Courier Facility
Mon, 23rd Aug
6:32 am
VALLIOOR - VLO
Your item has arrived at the Courier Facility nearest to you
Mon, 23rd Aug
8:50 am
VALLIOOR - VLO
Your order is out for delivery.
Less details

On Wed, Aug 18, 2021 at 10:30 AM Sudalai Kumar <ss.kumar1987@gmail.com> wrote:
Grievance Status for registration number : DOCAF/E/2021/03733
Grievance Concerns To
Name Of Complainant Sudalai Kumar S
Date of Receipt 18/08/2021
Received By Ministry/Department Consumer Affairs
Grievance Description
Flipkart online order ID OD122537187262581000 and OD122537151497934000. The above orders are for the printer cartridges which were cancelled without delivery to me by flipkart, its seller and its courier services on 9th august 2021. They cancelled this order without my concern but updated it in online track status that I have not paid the cash and customer rejection. Finally my service to the village people got interrupted and i faced the loss in this fake tracking status of seems to be delivered. I don't know what's wrong with them for not coming to village and deliver the parcel on time. Instead Flipkart saying rubbish reasons and wrong statements in the reason option for non delivery. Nobody came for delivery but cancelled it to disturb my office works and it is now reflecting on my prints and copies with low quality since I don't have cartridges to continue my work. I am running out of ink and working with exhausted cartridges.
Already my complaints on amazon is pending with this department for not taking the return product and refunding the amount to my credit card around rs.28000/-. Now Flipkart is also providing unsatisfied and fake services.
Grievance Document
Current Status Grievance received   
Date of Action 18/08/2021
Officer Concerns To
Forwarded to Consumer Affairs
Officer Name Shri Surendra Singh
Officer Designation Director
Contact Address Email Address dirpg-ca@gov.in
Contact Number 01123384390
On Mon, Aug 16, 2021 at 7:41 PM Sudalai Kumar <ss.kumar1987@gmail.com> wrote:
Sir/Madam,
                   I have ordered a product on flipkart after credit card forgery by Amazon.in and the cash on delivery option is not available with amazon also for the customers. There are two complaints on refund of my money to SBI credit card pending with amazon.in. Therefore I chose flipkart for cartridge orders. The flipkart and courier company together are updating wrong information in tracking status like customer rejects the order, Cash not paid etc. But they have not come to village for delivery but updating wrong information always is give for your perusal.

Canon PG47 Ink Catridge
Color: Black
Seller:
CORSECA
₹661 + 8
2 Offers Applied?
Ordered
Mon, 9th Aug
Packed
Tue, 10th Aug
Shipped
Tue, 10th Aug
Delivered
Expected by Tue, 17th
Item yet to be delivered. Ecom Express - 8872084419
Tue, 10th Aug
11:19 am
KOLKATA PROCESSING-CPP
Your item has left a Courier Facility
Tue, 10th Aug
11:19 am
KOLKATA PROCESSING-CPP
Your item has arrived at a Courier Facility
Wed, 11th Aug
12:22 am
KOLKATA EXTENSION-CHH
Your item has left a Courier Facility
Fri, 13th Aug
7:03 am
BHARAT THREE 3-BH3
Your item has left a Courier Facility
Fri, 13th Aug
9:17 pm
MADURAI HUB-IXH
Your item has arrived at the Courier Facility nearest to you
Fri, 13th Aug
11:15 pm
MADURAI HUB-IXH
Your item has left a Courier Facility
Sat, 14th Aug
5:27 am
VALLIOOR - VLO
Your item has left a Courier Facility
Sat, 14th Aug
5:30 am
VALLIOOR - VLO
Your item has arrived at the Courier Facility nearest to you
Sun, 15th Aug
9:43 pm
VALLIOOR - VLO
Customer Rejection
Sun, 15th Aug
9:43 pm
VALLIOOR - VLO
Your order could not be delivered today. It will be delivered on the next working day.
Mon, 16th Aug
9:11 am
VALLIOOR - VLO
006



Canon CL57 Tricolor Ink Catridge
Seller:
CORSECA
₹949 + 50
2 Offers Applied?
Ordered
Mon, 9th Aug
Packed
Tue, 10th Aug
Shipped
Tue, 10th Aug
Delivered
Expected by Tue, 17th
Item yet to be delivered. Ecom Express - 8872084419
Tue, 10th Aug
11:19 am
KOLKATA PROCESSING-CPP
Your item has left a Courier Facility
Tue, 10th Aug
11:19 am
KOLKATA PROCESSING-CPP
Your item has arrived at a Courier Facility
Wed, 11th Aug
12:22 am
KOLKATA EXTENSION-CHH
Your item has left a Courier Facility
Fri, 13th Aug
7:03 am
BHARAT THREE 3-BH3
Your item has left a Courier Facility
Fri, 13th Aug
9:17 pm
MADURAI HUB-IXH
Your item has arrived at the Courier Facility nearest to you
Fri, 13th Aug
11:15 pm
MADURAI HUB-IXH
Your item has left a Courier Facility
Sat, 14th Aug
5:27 am
VALLIOOR - VLO
Your item has left a Courier Facility
Sat, 14th Aug
5:30 am
VALLIOOR - VLO
Your item has arrived at the Courier Facility nearest to you
Sun, 15th Aug
9:43 pm
VALLIOOR - VLO
Customer Rejection
Sun, 15th Aug
9:43 pm
VALLIOOR - VLO
Your order could not be delivered today. It will be delivered on the next working day.
Mon, 16th Aug
9:11 am
VALLIOOR - VLO
006.

--
Best Regards,
Dr. S. Sudalai Kumar M.Sc.,Ph.D.,
Farmer, Cow herder and Agriculturalist
Dr Farmers, Nanguneri Taluk
Tirunelveli 627108.
Sudalai Kumar <ss.kumar1987@gmail.com> 23 August 2021 at 18:14
To: drsureshmisra@gmail.com, cmcell@tn.gov.in, Bala <balasubramanian.energyaudit@gmail.com>,
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>, cr.nhrc@nic.in, NALSA
<nalsa-dla@nic.in>, dirpg-ca@gov.in
Sir/Madam,
Flipkart Internet Private Limited,

Buildings Alyssa, Begonia &

Clove Embassy Tech Village,

Outer Ring Road, Devarabeesanahalli Village,

Bengaluru, 560103,

Karnataka, India

CIN : U51109KA2012PTC066107

The above mentioned online marketing firm is cheating the customers

 by giving one information on the website and different in the delivery of products. 

I have ordered the CL 57 color cartridge for my printer E4720 and you can see

 the description of the products in the previous email.  But today the courier person has delivered the product CL 57 S. 

The s means the small cartridge which gets exhausted fast in time. Therefore I have chosen the cl 57 without s 

but flipkart cheated me by delivering the cl 57s. The cost of cl57s is less than that of cl 57. But they took 1354/- 

from me and delivered less than 1000INR products. Previously they have not delivered the products

 on time and returned the products without my concern. Then I ordered the new products and Now after one 

delivered me the wrong products. Request you for actions.     

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Sudalai Kumar <ss.kumar1987@gmail.com> 23 August 2021 at 18:17
To: drsureshmisra@gmail.com, cmcell@tn.gov.in, Bala <balasubramanian.energyaudit@gmail.com>, Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>, cr.nhrc@nic.in, NALSA <nalsa-dla@nic.in>, dirpg-ca@gov.in
Attached the invoice details and nowhere mentioned the CL 57S.
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