Finally, regional office of C.B.S.E. Prayagraj made available rectified mark sheet to Vishal Maurya after procrastination of one year





Grievance Status for registration number : DOSEL/E/2021/07015
Grievance Concerns To
Name Of Complainant
Yogi M P Singh
Date of Receipt
04/04/2021
Received By Ministry/Department
School Education and Literacy
Grievance Description
School Education and Literacy >> Degree/Certificate Related >> Certificate not got on time >> CBSE/CBSE Affiliated

Name of School : SN Public High School Lohandi Musafarganj Mirzapur Uttar Pradesh
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Grievance Status for registration number : DOSEL/E/2021/05801
Grievance Concerns To Name Of Complainant Yogi M P Singh Date of Receipt 07/03/2021
Received By Ministry/Department School Education and Literacy
Supportive document is attached to grievance and coloured copy bank draft of requisite fee as advised by principal as sent through speed registered post and its online tracking of speed registered post received in regional office on second February are included.
Following is the remark made by the Officer Name Ms. Shvetta Arora Officer Designation Regional Officer
Contact Address Central Board of Secondary Education 35 B, Civil Station, M.G. Marg Civil Lines, Allahabad
Remarks
With reference to the grievance case dated 13/01/2021, it is inform that the case has been approved by the Competent Authority of the Board and a letter dated 12/01/2021 has also been sent to the school concerned with the direction to inform the candidate and submit original Marks Statement Cum Certificate along with requisite fee. Hence, the candidate concerned is required to approach the school concerned for further process.
I want to inform the concerned staffs of the regional office Allahabad now named as Prayagraj that in reply of communication dated 12/01/2021 addressed to principal of the institution concerned, entire requisite formalities formalities completed by the aggrieved student Vishal Kumar Maurya 30/01/2021. This communication dated 30/01/2021, Vishal Kumar Maurya sent through speed registered post on the same day and received by the office of public authority regional office Allahabad of central board of secondary education on 02/02/2021 quite obvious from the speed post tracking of the registered speed post. Today is 25/02/2021 but it is unfortunate that they did not provide the rectified certificate to the student ipso facto obvious from their submitted report on the public grievance portal of the government of India. It was compulsory to comply with their direction with
Grievance Document
Current Status
Case closed
Date of Action
04/08/2021
Remarks
With reference to the grievance case dated 04/04/2021, it is informed that the revised documents of the candidate concerning bearing Roll NO. 23226487/2020 has been sent to the school concerned on 01/04/2021 via speed post no. EU353958389IN. Hence, the grievance is thus disposed of.
Rating
1
Poor
Rating Remarks
According to them board had decided to rectify the error in the name of the father of the aggrieved Vishal Kumar Maurya and they demanded Rupees 1300 in the form of BANK draft payable To Their accountable officer at the regional office Allahabad of the Central Board of Secondary Education but it seems that they had forgotten that they to provide within 15 days from from the date of receipt of of rupees 1300 rectified certificate to the aggrieved student Vishal Kumar Maurya but more than 5 months passed and they are not responding properly to the representations. Why the principal concerned did not make available the rectified certificate even after when it was available to him. Arbitrariness of concer With reference to the grievance case dated 07/03/2021, it is informed that the corrected documents of the candidate have been sent to the school concerned by this office letter dated 01/04/2021 (copy enclosed ) vide speed post no.EU353958389IN. Hence, the grievance is thus disposed off.
Officer Concerns To
Officer Name
Ms. Shvetta Arora
Officer Designation
Regional Officer
Contact Address
Central Board of Secondary Education 35 B, Civil Station, M.G. Marg Civil Lines, Allahabad
Email Address
roallahabad.cbse@nic.in
Contact Number
05322400119