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Last Login Time : 2021-01-26 15:45:20
Grievance Details
Grievance Number: 2699096
Grievance Reg Date: 2021-04-23 17:30:35
Complainant Name : Yogi M. P. Singh Mahesh Pratap Singh Complainant Contact No : 7379105911
Mode : By Web Complaint Type : Complaint
State : UTTAR PRADESH Purchase City : Mirzapur
Sector : E- Commerce Category : Online Shopping
Grievance Company : Amazon.in Company Name : Amazon
Govt Dept / Regulator :
Product / Service Type: PATANJALI SWASARI CORONIL KIT - BEST FOR IMMUNITY BOOSTER Order no: 404-7542092-0024366
Transaction id: 404-7542092-0024366 Date of purchase / transaction: 2021-04-17
Mobile Number or Email id registered with company: 7379105911 Complaint No / Ref no.:
Amount Paid: 999
Company Details CHANDRA KADAM Item: PATANJALI SWASARI CORONIL KIT - BEST FOR IMMUNITY BOOSTER Pincode (Company):
Product Value(INR) : 100-1000 Nature of Complaints : Product / Product Accessories Missing
Grievance Details : Undoubtedly the seller has cheated me and harassed me as well. Coronil kit is an immunity booster for corona patients but cheating of the seller only implies lawlessness and anarchy in the management of the government. How the cheaters are using the credible platform the sell the product of Baba Ramdeo and cheating innocent and gullible people. Following is the order detail.Order Confirmation Order # 404-7542092-0024366 Hello Yogi, Thank you for shopping with us. We'd like to let you know that CHANDRA KADAM has received your order, and is preparing it for shipment. Your estimated delivery date is indicated below. If you would like to view the status of your order or make any changes to it, please visit Your Orders on Amazon.in. Order summary Order #404-7542092-0024366 Placed on Saturday, April 17, 2021 More detail is attached. Today the order was delivered by the courier agent. This parcel contains no item. It was surprising for us. Since we were alert so we had made the Video when we were opening the video. We were surprised to see it that in the parcel delivered by the courier agent, there was no item purchased by the applicant. I had made the payment of Rs.999 through my bank account online on the Amazon website. Sir Video is the audio and visual proof. Whether it is not cheating that they promised to provide the coronil kit and I had paid for it but they cheated me in this era of the coronavirus pandemic. I will share this video on my website yogi.systems . I made a complaint immediately to customer care and he assured the applicant to refund the paid amount but still no status is available in regard to refund. Now refund status they have sent four minutes ago. This email is also attached.
Status : Disposed
Grievance Updated Details :
Updation Date :2021-04-27 10:36:53
NCH Agent Remark : Nature of grievance updated.
Remark Date :2021-04-27 10:36:53
Company Remark : Basis your complaint and as per information so received from the seller, it is submitted that the refund worth Rs. 999.00 was issue into your original payment method on 23 April 2021. In case you have not received the refund, you are requested to contact your banker and file a charge dispute against the transaction. The refund has been made from the nodal account managed by the designated bank as per the RBI circular dated 24.11.2009 on operation of nodal account: https://www.rbi.org.in/scripts/NotificationUser.aspx?Mode=0&Id=5379. Further, it is submitted that our role is limited to that of an intermediary and we are not the seller/manufacturer of the products listed on our Website. The products listed on our Website are sold by independent third party sellers. In view of the above, the issue stands closed.
Remark Date 2021-04-25 00:09:57 Status : Closed
NCH Agent Remark : Company has responded to your grievance as per the company’s policy terms. If you are not satisfied with the company's response you may file a complaint with Consumer Commission, following the procedure prescribed by them. For more information, you may visit http://www.ncdrc.nic.in/districtlist.html
Remark Date 2021-04-28 12:25:42 Status : Disposed
Uploaded Files: File1 | File2 | NA
Consumer Feedback
Statisfaction Level : Poor
Suggestion / Feedback / Remark : Whether it is not subject to the scrutiny that why had he not provided the the product and he had sent the parcel in empty? Whether it is not cheating if the applicant had not substantial evidence then they had cheated the applicant quite obvious from their cryptic approaches as they had misled the consumer. Whether ulterior design of the wrongdoer seller was checked by the concerned accountable public functionaries of the Government of India?
Whether it is not subject to the scrutiny that why had he not provided the the product and he had sent the parcel in empty? Whether it is not cheating if the applicant had not substantial evidence then they had cheated the applicant quite obvious from their cryptic approaches as they had misled the consumer. Whether ulterior design of the wrongdoer seller was checked by the concerned accountable
ReplyDeleteWhether it is not the proof of cheating quite obvious from the attached video with the post in which it is explicitly showing that no ordered item was despatched by the staffs of the Amazon online shopping which reflects the complete insolence on the part of staffs of the Amazon online shopping.
ReplyDeleteHere this question arises that whether refund is only ultimate solution of this cheating in the regime of Yogi and Modi. Undoubtedly cheating is criminal offence but in the regime of the aforementioned duo those are offenders who raise voices against cheaters.
ReplyDeleteCheating is criminal offence and concerned seller on the Amazon online shopping only cheated the customer concerned quite obvious from video attached to the post so need of the hour is that government headed by Modi Sir instead of shielding wrongdoer seller must take action against him.
ReplyDelete