Whether it is not cryptic dealing of the Bank of Baroda in the case of widow of an army personnel reflects forest rule

 






Grievance Status for registration number : PMOPG/E/2021/0290346

Grievance Concerns To
Name Of Complainant
Yogi M P Singh
Date of Receipt
28/04/2021
Received By Ministry/Department
Prime Ministers Office
Grievance Description
The matter concerns the widow of an Army personnel being harassed by the branch manager concerned tyrannically. An enquiry may be ordered to fix the accountability.
An application under Article 51 A of the constitution of India on behalf of Uma Singh W/O Shiv Bahadur Singh. Detail of the aggrieved applicant is as follows. Uma Singh Name of the Husband-Late Shiv Bahadur Singh Address-Rama Kuti, Payagipur, Allahabad Road, District-Sultanpur, Uttar Pradesh, PIN Code-228001Bank detail of the aggrieved revered old lady-Name of the Bank-Bank of Baroda, Bank Account number-29430100016368 Branch address-Tilai Bazar Post Office-Gheenpur, Police Station-Mau Aima, District-Prayagraj, Uttar Pradesh, IndiaBank details are attached to this representation. 
Short description of the grievance is as follows.
 1-Why the Bank of Baroda did not provide the entire transaction details made into the account of aforementioned revered aggrieved lady?
2-Why the Bank of Baroda did not provide the interest on the deposited money into the account of the aforementioned revered aggrieved lady as provided by the other banking institutions like state bank of India and others. 
3-It is quite obvious from the attached banking details that the passbook is updated on 06/02/2021 but no transaction details are available from date-16/06/2020 to the date 06/02/2021 which reflects the corrupt and cryptic dealings of the branch aforementioned of the Bank of Baroda.
 4-According to new guidelines of the reserve bank of India, S.M.S. alerts are sent regarding the transactions made into the account to ensure security on the registered mobile number of the account holder which is provided by the applicant account holder during opening the account after due processing but unfortunately no facility is available. 
5-Whether branch manager concerned has reasoned approach in inviting senior citizens at branch office  again and again on the flimsy ground during this Coronavirus pandemic when need of hour is to confine oneself to home quarantine.
Grievance Document
Current Status
Grievance Received   
Date of Action
28/04/2021
Officer Concerns To
Forwarded to
Prime Ministers Office
Officer Name
Shri Ambuj Sharma
Officer Designation
Under Secretary (Public)
Contact Address
Public Wing 5th Floor, Rail Bhawan New Delhi
Email Address
ambuj.sharma38@nic.in
Contact Number
011-23386447

Grievance Status for registration number : DEABD/E/2021/28733

Grievance Concerns To
Name Of Complainant
Yogi M P Singh
Date of Receipt
28/04/2021
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Financial Services (Banking Division) >> Deficiency in Customer Service Related >> Delay in Service

Bank : Bank of Baroda
Branch / Name of Bank and Branch : Tilai Bazar Post Office-Gheenpur, Police Station-Mau Aima, District-Prayagraj,
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An application under Article 51 A of the constitution of India on behalf of Uma Singh W/O Shiv Bahadur Singh. Detail of the aggrieved applicant is as follows. Uma Singh Name of the Husband-Late Shiv Bahadur Singh Address-Rama Kuti, Payagipur, Allahabad Road, District-Sultanpur, Uttar Pradesh, PIN Code-228001Bank detail of the aggrieved revered old lady-Name of the Bank-Bank of Baroda, Bank Account number-29430100016368 Branch address-Tilai Bazar Post Office-Gheenpur, Police Station-Mau Aima, District-Prayagraj, Uttar Pradesh, IndiaBank details are attached to this representation. Short description of the grievance is as follows. 1-Why the Bank of Baroda did not provide the entire transaction details made into the account of aforementioned revered aggrieved lady?2-Why the Bank of Baroda did not provide the interest on the deposited money into the account of the aforementioned revered aggrieved lady as provided by the other banking institutions like state bank of India and others. 3-It is quite obvious from the attached banking details that the passbook is updated on 06/02/2021 but no transaction details are available from date-16/06/2020 to the date 06/02/2021 which reflects the corrupt and cryptic dealings of the branch aforementioned of the Bank of Baroda. 4-According to new guidelines of the reserve bank of India, S.M.S. alerts are sent regarding the transactions made into the account to ensure security on the registered mobile number of the account holder which is provided by the applicant account holder during opening the account after due processing but unfortunately no facility is available. 5-Whether branch manager concerned has reasoned approach in inviting senior citizens at branch office  again and again on the flimsy ground during this Coronavirus pandemic when need of hour is to confine oneself to home quarantine.
Grievance Document
Current Status
Under process   
Date of Action
28/04/2021
Officer Concerns To
Officer Name
Shri. Poluri Srinivasa Reddy
Officer Designation
General Manager
Contact Address
Email Address
gm.ops.ho@bankofbroda.com
Contact Number
02652363001

4 Comments

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  1. The matter concerns the widow of an Army personnel being harassed by the branch manager concerned tyrannically. An enquiry may be ordered to fix the accountability.
    Whether branch manager concerned has a reasoned approach in inviting senior citizens at the branch office  again and again on the flimsy ground during this Coronavirus pandemic when the need of hour is to confine oneself to home quarantine? 

    ReplyDelete
  2. Think about the gravity of situation that the matter of pension is concerned with the department of government and in this matter bank staff is showing cryptic nature undoubtedly is a matter of serious concern and repeated representations are being submitted and no action on the part of accountable public functionaries is only showing that there is complete lawlessness and anarchy in the government machinery.

    ReplyDelete
  3. I am well apprised with the fact that they will not submit the consistent report according to the submissions of the grievance otherwise there is no need of multiple grievances in the same matter.
    It is a fact that Modi government only does the politics in the name of army personnel but in the name of taking action in the welfare of army personnel this government always runs away from the field which is quite obvious from their cryptic working styles.

    ReplyDelete
  4. Undoubtedly question raised by the poster is quite relevant and one should think about it that why interest is not being paid by the Bank of Baroda and this practice is being committed by other banks as well and innocent and gullible citizens are being victimized buy these banks and government is neutral in taking action against the wrongdoer staff of the banks which is quite obvious from the mysterious working style of the department of governments which can be easily guessed by The Reader of the post.

    ReplyDelete
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