google-site-verification: google652ee2e18330a276.html Yogi as anti-corruption crusader: Whether ATM centres have not been hub to loot customers quite obvious from the arbitrary reply of the Bank of Baroda ipso facto?

Wednesday, 28 April 2021

Whether ATM centres have not been hub to loot customers quite obvious from the arbitrary reply of the Bank of Baroda ipso facto?

 


Grievance Status for registration number : DEABD/E/2021/28006

Grievance Concerns To
Name Of Complainant
Yogi M P Singh
Date of Receipt
24/04/2021
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Financial Services (Banking Division) >> Fraud

Department/Bank/Financial Institute : Bank of Baroda
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Grievance Status for registration number : DEABD/E/2021/21456 Grievance Concerns To Name Of Complainant Yogi M P Singh Date of Receipt 23/03/2021
Received By Ministry/Department Financial Services (Banking Division) Grievance Description Financial Services (Banking Division) Fraud
More detail is attached to grievance.
It is fact that there is complete lawlessness and anarchy in this largest democracy in the world but it is obligatory duty that our accountable public functionaries in the government must make an effort to preserve and protect the democratic institutions in this country and those who are targeting the innocent and gullible citizens of this country through their corrupt practices must be subjected to penal proceeding under the law as we are no more safe in this democracy. Undoubtedly the government has failed to protect our properties, as banking institutions loot us through their mysterious and cryptic services which are being provided by them and most surprising is that government functionaries have been so corrupt that they are promoting this loot of the banking institutions. This is humble request of your applicant that an enquiry may be ordered into the matter so that wrongdoers may be subjected to the penal proceedings of the law of land and aggrieved applicant Ashutosh Kumar Yadav may get justice and his money may be refunded into his account. It is a fact that ATM centres of the banks in this largest democracy in the world are no more safe for the customers of the bank but they have been the hub of looting the customers.
Grievance Document
Current Status
Grievance received   
Date of Action
24/04/2021
Officer Concerns To
Forwarded to
Financial Services (Banking Division)
Officer Name
VANDITA KAUL
Officer Designation
JOINT SECRETARY
Contact Address
Email Address
no-sobo3-dfs@nic.in
Contact Number
01123747119
Reminder(s) / Clarification(s)
Reminder Date
Remarks
28/04/2021
Grievance Status for registration number : DEABD/E/2021/21454 Grievance Concerns To Name Of Complainant Yogi M P Singh Date of Receipt 23/03/2021 In regard to aforementioned grievance appeal submitted as Appeal Details Appeal Number DEABD/E/A/21/0003236

Grievance Status for registration number : DEABD/E/2021/21454

Grievance Concerns To
Name Of Complainant
Yogi M P Singh
Date of Receipt
23/03/2021
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Financial Services (Banking Division) >> Deficiency in Customer Service Related >> Others

Bank : Bank of Baroda
Branch / Name of Bank and Branch : District Mirzapur Uttar Pradesh
Account Number : 10388100011168
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An application on behalf of Ashutosh Kumar Yadav S/O Khattan Prasad to seek refund of Rs.7700 as ATM transaction failed despite this money was deducted by the Bank of Baroda. Details of the aggrieved account holder as aforementioned is as follows. Account Name-Ashutosh Kumar Yadav, Name of the Bank-Bank of Baroda, Account number-10388100011168 Branch name-Mirzapur U.P. I.F.S.C. Code-BARBOJABMIR, Village-Chilh, Post-Chilh, District-Mirzapur, PIN Code-231312 Uttar Pradesh Mobile number-9696006866Prayer-Three transactions made by the account holder on ATM which remained failed but money was deducted from the account of account holder as aforementioned which are still not refunded into account of aggrieved account holder. Please direct the accountable staff of the Bank of Baroda to arrange the refund of the deducted amount during the failed transaction through the ATM. Herewith this representation attached PDF document has three pages which are as 1- Bank detail 2-Failed transactions details 3-Complaints made regarding the refund of amount deducted by the Bank of Baroda during the failed transactions. Summary of the case- As the three transactions failed, aggrieved aforementioned account holder made call to customer care and customer care assured the deducted amount to be refunded within 24 hours. Sir after 24 hours aggrieved account holder lodged three complaints regarding failed transactions and money deducted by the bank concerned with request to refund the money to account of the account holder. Date to dispose of the complaint was fixed by them up to 22 March 2021 but it is unfortunate that they did not refund the money to the account of the account holder.
Grievance Document
Current Status
Case closed   
Date of Action
20/04/2021
Remarks
Sir/Madam, We hereby inform that Customer has lodged 3 complaints. DBFN7217486492, DBFN7217486675, DBFN7217486746 - All the above cases were rejected on pre arbitartion level by the acquiring bank. We have sent 3 reminder mails to customers base branch and also tried to contact the customer and branch for arbitration process. In absence of any response, the TAT for raising arbitration is expired. Regards
Rating
Poor
Rating Remarks
It is fact that there is complete lawlessness and anarchy in this largest democracy in the world but it is obligatory duty that our accountable public functionaries in the government must make an effort to preserve and protect the democratic institutions in this country and those who are targeting the innocent and gullible citizens of this country through their corrupt practices must be subjected to penal proceeding under the law as we are no more safe in this democracy. Undoubtedly the government has failed to protect our properties, as banking institutions loot us through their mysterious and cryptic services which are being provided by them and most surprising is that government functionaries have been so corrupt that they are promoting this loot of the banking institutions.
Appeal Details
Appeal Number
DEABD/E/A/21/0003236
Appeal Text
This is humble request of your applicant that an enquiry may be ordered into the matter so that wrongdoers may be subjected to the penal proceedings of the law of land and aggrieved applicant Ashutosh Kumar Yadav may get justice and his money may be refunded into his account. It is a fact that ATM centres of the banks in this largest democracy in the world are no more safe for the customers of the bank but they have been the hub of looting the customers. Cheating of banking institutions in India. Sir according to the aggrieved Ashutosh Kumar Yadav concerned are thieves but in my opinion they are super thieves and they are seeking 590 rupees per transaction which are failed because of mismanagement of bank itself as fee for the arbitration which is completely illegal and unconstitutional as it was obligatory duty of the concerned banking institution to protect and shield the money which is deposited in the bank but they remained failed when they had failed in pursuing their own duties how can they charge the money from the aggrieved customer of the Bank who was facing monetary loss because of their negligence of duty? Here it must be decided whose fault caused the failure in the transactions? Here it is quite obvious that third grade services provided by the bank concerned must be examined and concerned Banking institutions must be subjected to the proper action by the government functionaries in accordance with the law of land. It is a fact that ATM centres of the banks in this largest democracy in the world are no more safe for the customers of the bank but they have been the hub of looting the customers.
Current Status
Appeal Received
Officer Concerns To
Officer Name
Pradip Desai
Officer Designation
Asst General Manager BoB
Contact Address
Digital Banking Dept. 5th Floor Baroda House, Behind Dewan Shopping Centre S V Road, Jogeshwari - West, MUMBAI
Email Address
agm.dcot@bankofbaroda.com
Contact Number


4 comments:

  1. It seems that there is no value of appeal on the public grievance portal of the government of India. It seems that this tool has been provided to citizens only to mislead them.
    Reminder Date Remarks 28/04/2021
    Grievance Status for registration number : DEABD/E/2021/21454 Grievance Concerns To Name Of Complainant Yogi M P Singh Date of Receipt 23/03/2021 In regard to aforementioned grievance appeal submitted as Appeal Details Appeal Number DEABD/E/A/21/0003236

    ReplyDelete
  2. Think about the insecurities of the money deposited into the bank accounts of the people fridge is is being withdrawn through activities and do not reaching to the account holder which is quite obvious from the post. Most surprising is that these activities are taking place by taking the concerned stuff of the government in good faith.

    ReplyDelete
  3. Undoubtedly concerned had been informed about the failure transaction during the transaction through the ATM centre of the bank and complaints were immediately made regarding the failure of transactions and the mobile number available in the automatic SMS messages but it is unfortunate no action was taken by the Bank of Baroda in the matter and later on three complaints were made by the aggrieved applicant itself whitch was overlooked by the concerned staff arbitrarily and then written submissions were submitted under public grievance portal of the Government of India which was disposed of by submitting arbitrary reply which was inconsistent with the submissions of the grievance which reflects the anarchy in the government machinery.

    ReplyDelete
  4. Think about the gravity of situation that Rs.7700 rupees deducted from the account of Ashutosh Kumar Yadav opened in the Bank of Baroda and he immediately made call to the concerned staff of the bank and he assured that his money will not be deducted from the account but later on it was deducted and complaint was made by the Ashutosh Kumar Yadav online and these three complaints submitted by Ashutosh Kumar Yadav was arbitrarily disposed of by the concerned banking institutions arbitrarily without taking the cognizance of the matter and later on the Flimsy ground they disposed of the written submissions on the public grievance portal by submitting arbitrary and inconsistent report on the portal of the Government of India.

    ReplyDelete

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