Think about the insecurity of bank account that Rs.7700 deducted arbitrarily now demanding Rs. 1770 for arbitration but Govt. is honest

 


Grievance Status for registration number : DEABD/E/2021/28006
Grievance Concerns To
Name Of Complainant
Yogi M P Singh
Date of Receipt
24/04/2021
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Financial Services (Banking Division) >> Fraud

Department/Bank/Financial Institute : Bank of Baroda
-----------------------
Grievance Status for registration number : DEABD/E/2021/21456 Grievance Concerns To Name Of Complainant Yogi M P Singh Date of Receipt 23/03/2021
Received By Ministry/Department Financial Services (Banking Division) Grievance Description Financial Services (Banking Division) Fraud
More detail is attached to grievance.
It is fact that there is complete lawlessness and anarchy in this largest democracy in the world but it is obligatory duty that our accountable public functionaries in the government must make an effort to preserve and protect the democratic institutions in this country and those who are targeting the innocent and gullible citizens of this country through their corrupt practices must be subjected to penal proceeding under the law as we are no more safe in this democracy. Undoubtedly the government has failed to protect our properties, as banking institutions loot us through their mysterious and cryptic services which are being provided by them and most surprising is that government functionaries have been so corrupt that they are promoting this loot of the banking institutions. This is humble request of your applicant that an enquiry may be ordered into the matter so that wrongdoers may be subjected to the penal proceedings of the law of land and aggrieved applicant Ashutosh Kumar Yadav may get justice and his money may be refunded into his account. It is a fact that ATM centres of the banks in this largest democracy in the world are no more safe for the customers of the bank but they have been the hub of looting the customers.
Grievance Document
Current Status
Grievance received   
Date of Action
24/04/2021
Officer Concerns To
Forwarded to
Financial Services (Banking Division)
Officer Name
VANDITA KAUL
Officer Designation
JOINT SECRETARY
Contact Address
Email Address
no-sobo3-dfs@nic.in
Contact Number
01123747119
Grievance Status for registration number : DEABD/E/2021/21456
Grievance Concerns To
Name Of Complainant
Yogi M P Singh
Date of Receipt
23/03/2021
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Financial Services (Banking Division) >> Fraud

Department/Bank/Financial Institute : Bank of Baroda
-----------------------
How can it be justified that Bank may fail its ATM transactions but deduct the amount from the account of account holder. Software is working but hardware did not provide the transacted money to the account holder.
An application on behalf of Ashutosh Kumar Yadav S/O Khattan Prasad to seek refund of Rs.7700 as ATM transaction failed despite this money was deducted by the Bank of Baroda. Details of the aggrieved account holder as aforementioned is as follows. Account Name-Ashutosh Kumar Yadav, Name of the Bank-Bank of Baroda, Account number-10388100011168 Branch name-Mirzapur U.P. I.F.S.C. Code-BARBOJABMIR, Village-Chilh, Post-Chilh, District-Mirzapur, PIN Code-231312 Uttar Pradesh Mobile number-9696006866Prayer-Three transactions made by the account holder on ATM which remained failed but money was deducted from the account of account holder as aforementioned which are still not refunded into account of aggrieved account holder. Please direct the accountable staff of the Bank of Baroda to arrange the refund of the deducted amount during the failed transaction through the ATM. Herewith this representation attached PDF document has three pages which are as 1- Bank detail 2-Failed transactions details 3-Complaints made regarding the refund of amount deducted by the Bank of Baroda during the failed transactions. Summary of the case- As the three transactions failed, aggrieved aforementioned account holder made call to customer care and customer care assured the deducted amount to be refunded within 24 hours. Sir after 24 hours aggrieved account holder lodged three complaints regarding failed transactions and money deducted by the bank concerned with request to refund the money to account of the account holder. Date to dispose of the complaint was fixed by them up to 22 March 2021 but it is unfortunate that they did not refund the money to the account of the account holder.
Grievance Document
Current Status
Case closed   
Date of Action
20/04/2021
Remarks
Sir/Madam, We hereby inform that Customer has lodged 3 complaints. DBFN7217486492, DBFN7217486675, DBFN7217486746 - All the above cases were rejected on pre arbitartion level by the acquiring bank. We have sent 3 reminder mails to customers base branch and also tried to contact the customer and branch for arbitration process. In absence of any response, the TAT for raising arbitration is expired. Regards
Rating
1
Poor
Rating Remarks
Cheating of banking institutions in India.Sir according to the aggrieved Ashutosh Kumar Yadav concerned are thieves but in my opinion they are super thieves and they are seeking 590 rupees per transaction which are failed because of mismanagement of bank itself as fee for the arbitration which is completely illegal and unconstitutional as it was obligatory duty of the concerned banking institution to protect and shield the money which is deposited in the bank but they remained failed when they had failed in pursuing their own duties how can they charge the money from the aggrieved customer of the Bank who was facing monetary loss because of their negligence of duty? Here it must be decided whose fault caused the failure in the transactions? Here it is quite obvious that third grade services provided by the bank concerned must be examined and concerned Banking institutions must be subjected to the proper action by the government functionaries in accordance with the law of land.
Appeal Details
Appeal Number
DEABD/E/A/21/0003140
Appeal Text
But it seems that here our public functionaries by colluding with the wrongdoer bank staffs looting the innocent and gullible citizens of the country which is against the spirit of the service of a public functionary in this country. But here this question arises that who will Bell the cat if most public functionaries in this country are corrupt they have sold their integrity to the private players which is quite obvious from their working styles undoubtedly there is substantial evidence of wrongdoings but instead of taking proper action against wrongdoers the mysterious and cryptic working style are the concerned banking institutions, more focus is to loot the customer of the bank. Thinking about the gravity of the situation, customer Ashutosh Kumar Yadav who is already looted by the concerned banking institutions is again being targeted to charge rupees 590 per transaction in the name of arbitration fee.  Such activities must be  stopped to save the democracy of this country and in order to save the democratic structure.  It is fact that there is complete lawlessness and anarchy in this largest democracy in the world but it is obligatory duty that our accountable public functionaries in the government must make an effort to preserve and protect the democratic institutions in this country and those who are targeting the innocent and gullible citizens of this country through their corrupt practices must be subjected to penal proceeding under the law as we are no more safe in this democracy. It is a fact that ATM centres of the banks in this largest democracy in the world are no more safe for the customers of the bank but they have been the hub of looting the customers.
Current Status
Appeal Received
Officer Concerns To
Officer Name
Pradip Desai
Officer Designation
Asst General Manager BoB
Contact Address
Digital Banking Dept. 5th Floor Baroda House, Behind Dewan Shopping Centre S V Road, Jogeshwari - West, MUMBAI
Email Address
agm.dcot@bankofbaroda.com
Contact Number
Beerbhadra Singh

To write blogs and applications for the deprived sections who can not raise their voices to stop their human rights violations by corrupt bureaucrats and executives.

4 Comments

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  1. But it seems that here our public functionaries by colluding with the wrongdoer bank staffs looting the innocent and gullible citizens of the country which is against the spirit of the service of a public functionary in this country. But here this question arises that who will Bell the cat if most public functionaries in this country are corrupt they have sold their integrity to the private players which is quite obvious from their working styles undoubtedly there is substantial evidence of wrongdoings but instead of taking proper action against wrongdoers the mysterious and cryptic working style of the concerned banking institution's more focus is to loot the customer of the bank.

    ReplyDelete
  2. It seems that these corrupt people are not satisfied with the loot of rupees 7700 as they are more interested ine loting 1770 rupees as they are demanding this amount as arbitration fee from the agrieved customer of the Bank of Baroda. Undoubtedly there is complete Anarchy and lawlessness in the government machinery quite obvious from this loot which was committed in the broad daylight by the White Collar criminals in this Anarchy. No one is safe.

    ReplyDelete
  3. On the one side of the screen political masters in this country who have taken the reign of the administration in its hand are claiming to provide corruption free government but how the government can be corruption free? Public is being looted openly by the banking institutions of this country and no redressal of grievances is available in this largest democracy in the world and people are frustrated in this anarchy in the search of justice. Modi sir, where is the good governance? Whether in this Banana republic good governance can be accomplished?

    ReplyDelete
  4. How can our government overlook such cheating banking institutions which is quite obvious from the post that they are seeking 1770 rupees from the aggrieved customer. Aggrieved customer has made application that he was illegally cheated 7700 rupees true mysterious and cryptic way by the concerned Bank even when they were properly intimated regarding the cheating. It is quite obvious that government functionaries are supporting the loot of the concerned banking institution by keeping their mouth shut and the ears shut.

    ReplyDelete
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